Paul Johnson

The Plough & Flail, Paddock Hill Lane, Mobberley, Cheshire WA16 7DB

paul-j@hotmail.co.uk home - 01565 872018 mobile - 07980 212 206

 

PERSONAL SUMMARY

A sales driven, highly resourceful and reliable pub manager with an in depth understanding of the pub, club, bar, restaurant and hospitality industry.  Possessing the required communication skills and flair needed to attract customers, drive sales and develop a business whilst delivering the KPI’s that influence the bottom line. Flexible in the ability to adapt to challenges when they arise while remaining aware of professional roles and boundaries. Having an approachable, cheerful and friendly personality with a proven ability to ensure that a customers experience is always relaxing and enjoyable.

 

KEY SKILLS AND COMPETENCIES


Confident and articulate when communicating with guests, team & colleagues.

A deep understanding of food hygiene and health and safety issues.

Strong guest-facing skills.

Ability to present and persuade in an articulate fashion.

Knowledge of food, drink and retail development/ implementation.

Having a detailed knowledge & understanding of food, cocktails, wines and champagnes.

 

WORK EXPERIENCE

The Plough & Flail Jan 2014 – Present Day


Taking charge of one of Cheshire’s original gastro pubs has been a great experience and challenge I am relishing. Loving leading the change from independent to part of brand. Relishing delivering fresh food & daily changing menu to a demanding & discerning clientele. 


Responsible for the smooth running of the pub & its business performance.

Maintaining high standards of spirits & wines, food, service, health and safety and guiding the team to deliver the best service to customers at all times.


Duties include

Inspiring bar staff to deliver prompt, friendly and efficient service at all times.

Providing day-to-day support to the Retail Area Managers.

Daily Stock Control and full weekly audit.

HR responsibilities including recruitment, training and development of staff.

Organising the daily rota and duties.

Responsible for management of brand standards, stock rotation & cashing up.

Analysing data and drawing conclusions for the business.

Daily and weekly reconciliation of sales/ end of week/ payroll.

In-depth understand of measurements and weights of drink levels.


Managing a team of 12 permanent and also casual bar staff & supervisors.

Working with the Hospitality Manager in coordinating & planning for big events.

Previous Work Experience

 

The Oxnoble – Castlefield, Manchester  Aug 2013 – Dec 2013

A temporary position helping me strengthen my knowledge & experience within a bona fide, independent gastro pub with hotel rooms in the heart of the city.

 

Chef & Brewer - Spirit Pub Company PLC March 2004 – March 2013

GM at The Didsbury in Didsbury for 7 years followed by 2 years at The Axe and Cleaver in Dunham Massey.              

 Luminar Leisure PLC July 2001 – March 2004

General Manager - Hedonism - Barnsley , Life – Leicester, The Parade Complex – Skegness, Fusion - Workington

Springwood Leisure PLC March 2000 - July 2001

Deputy General Manager Zanzibar Nightclub Leicester, Chesterfield and Derby

Scottish and Newcastle PLC November 1998 - March 2000

General Manager  - Squires Didsbury, Manchester  & Boathouse Chester


Yates’s Wine Lodges PLC March 1992 - November 1998


General Manager - Chorley, Burnley and Leeds

Deputy Manager - Blackpool, Bolton, Rochdale, Glasgow, Carlisle   

 

ACADEMIC QUALIFICATIONS

8 GCSE’s  inc Maths A and English B

2 A levels Maths and Accountancy

 

PROFESSIONAL

Personal Licence

BII National Licensee Certificate

Basic Food & Hygiene Certificate

Red Cross First Aid at Work

Fire Warden

City & Guilds D32

Spirit health and Safety

 

REFERENCES

Available on request.